Updating Home Study

We are in the process of updating our home study, We went last week for our local finger printing and the only problem we had was getting my father's finger prints again. Nic and I had no problems , they took our finger prints and was able to electonically send them, but when it came to my father the computer would not let them send them , so they had to do the old fashion way , they had to use Ink.. When we started the process we had no problem getting his finger prints , but as the years go by they wear away more and more . And its not that he is working and wearing them off , it must be from the remote control..LOL